Operate
The largest stage by some distance, because running the service is where the plan meets the day. Control, telematics, passenger information, fare collection, crew, maintenance and incidents, on one live picture.
61 tools in this stage, in 12 groups. Every one is a working screen in the platform.
Operations Control
The command view: what is running, what is not, and what to do about it now.
- Operations Dashboard
- Dispatch Board
- Revenue Collection
Fleet Operations & Telematics
Position, engine, battery, charging and driving behaviour from the vehicles themselves.
- Vehicle Tracking (AVLS)
- Vehicle Movements
- Dead KM Dashboard
- IoT Device Health
- Geofences
- Vehicle Rotation
- Engine Diagnostics
- Battery Monitoring
- Charge Scheduler
- Charging Sessions
- Fuel Logs
GTFS & Realtime Feeds
Consuming and publishing open transit data, and knowing whether the two agree.
- GTFS Sync
- GTFS Analytics
- GTFS Sync Logs
- GTFS Static Import
Passenger Information
Destination boards and in-cabin displays, driven from the same feed as the control room.
- Display Boards
- Display Board Monitor
Ticketing & Fare Collection
Taps, cards, wallets, validation and clearing, including everything taken offline.
- Metro Tickets
- Tap Events
- Smart Cards
- NCMC Cards
- Card Hotlist
- Ticket Validation
- Passenger Counts
- Transaction Clearing
- Wallets
- Loyalty & Rewards
Ticketing Devices & Equipment
The gates and machines themselves — their health, their configuration and their takings.
- Gate Devices
- TVM Onboard
Booking Management
Reservations, quotations and promotions where seats are sold rather than boarded.
- Dashboard
- All Bookings
- Create Booking
- Quotations
- Calendar
- Promo Codes
Crew Operations & Workforce Management
Attendance, duty, swaps, leave and re-rostering when the day does not go to plan.
- Attendance
- Duty Roster
- Leave Manager
- Shift Swaps
- Holidays
- Re-Rostering Panel
- Driver Behavior
Maintenance & Work Orders
Preventive schedules, work orders, parts and stock against the vehicles that need them.
- Dashboard
- Schedules
- Work Orders
- Parts Catalog
- Parts Stock
Inspection Management
Checklists carried out and evidenced, rather than signed off from an office.
- Inspections Dashboard
- Checklists
- All Inspections
- New Inspection
Incident & SLA Management
What went wrong, who was told, what was done, and whether the commitment was met.
- Dashboard
- All Incidents
- Report Incident
- Near Misses
- Incident Types
- SLA Policies
Customer Feedback & Experience
What riders said, attached to the trip they said it about.
- Ratings & Feedback
See these on your own network.
We will load your routes, depots, fleet and crew and walk the screens you would actually use.